Water/Sewer Billing

The City of Hudson provides water and sanitary sewer service to the vast majority of City of Hudson and Village of North Hudson residents, businesses, industries and public entities. In addition, storm water management charges are included on billings for both municipalities.


Please include a call back number in any voice messages or email messages, so the billing staff may contact you to make certain they have all of the information they need to establish service and so they have the opportunity to explain the billing process and charges to you.

(not rental units) 

If you need to establish a new service, change service or discontinue service, you should complete this utility change form. Property owners (not rental units) may also contact either Krissy Collins or Michelle Zinkgraf in the Utility Billing Department at 715-386-4765, ext. 128 and ext. 111 or by emailing Krissy. A meter reading will need to be scheduled with charges calculated in order to close the account for the previous property owner.


All changes in the party responsible for the billing on rental properties must be submitted by the owner of the property in writing by using this form. All changes in the party responsible for the billing on rental properties must be submitted by the owner of the property in writing. For changes in ownership, a meter reading will be scheduled with charges calculated in order to close the account.

The City provides a notice to the owners of rental properties of unpaid utility billings within 14 days after the due date for the bill.


New Utility rates took effect in January 2022. Please follow the link that follows for more information.

Utility Rates Effective January 2022 (PDF)


The City of Hudson mails quarterly statements for water and sewer service during the third week of the following months: January, April, July and October and are due on the 15th of the following month. If you do not receive a quarterly statement by the last day of the months noted above, please contact the Utility Billing Department at the number noted above.

A regular number 10 envelope is used, with bright blue lettering indicating "UTILITY BILL ENCLOSED." This format provides more security and confidentiality, plus space for more information. 



Cash, Check or Money Order are accepted for payment at the Hudson Public Utilities, 1201 Livingston Rd, during regular business hours (8:00 a.m. to 4:00 p.m., Monday through Friday, except holidays). Please bring your stub or your bill with you.


A Check or Money Order along with your bill stub can be mailed to: Hudson Public Utilities, 1201 Livingston Rd, Hudson, WI 54016. Please allow enough time for the payment to be received by the due date.


A Check or Money Order along with your bill stub can be placed in an envelope and then deposited in our drop box. It is located on the West side of the Public Utilities building, 1201 Livingston Rd, Hudson, WI.


If you wish to have your payment automatically deducted from your checking account, please print and complete the Hudson Utilities Automatic Bill Pay Form (PDF), then return it to the City with your next utility payment.


If you would like, pay and view your bills online.

Water Help

 Water is one of nature’s most beautiful and life-sustaining resources. At no fault of their own many WI utility customers are facing a shut-off to their water service. This leaves them without the one life-giving resource we all take for granted. And those hardest hits are on fixed incomes juggling multiple temporary jobs, or those who lost full-time jobs in sectors hardest hit by the pandemic. 

Recognizing this, funds have been made available to ensure that Wisconsinites have access to crucial resources like heat, power, and also water. If someone you care about needs a hand up, your local WI energy providers are working together to keep you safely in your home, and your water, heat, and power on.

If you are in danger of falling behind on your bills and losing your water service, please call: 1-833-426-9472

Water Help Official Website


The City sends notice of delinquent utility charges to customers on October 15th of each year. If payment is not made in full by November 1st of each year, a 10% penalty is added. Any delinquent amounts not paid to the City by the end of the business day on November 15th of each year is placed on that year's tax roll. Delinquent refuse collection charges due to Advanced Disposal (formerly Veolia Waste Services) will also be included. These charges will be levied against the parcel of property at the street location where the delinquent bills occurred.

Please direct questions to the Utility Billing staff at the phone number or email address in the "Contact Us" section at the top of the page.